Privacy Policy

At GenericMart, we value the trust you place in us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, shipping address, billing address, and payment details (collected securely via payment gateway).

  • Contact Information: Phone number and email address (only if provided voluntarily).

  • Device Information: IP address, browser type, time zone, and cookies to improve your browsing experience.

  • Order Information: Products viewed, added to cart, and purchased.

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling your orders

  • Providing customer service and support

  • Sending order updates and transactional messages

  • Improving our website and services

  • Detecting and preventing fraud

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Our shipping and delivery partners

  • Payment gateways for order processing

  • Service providers who help us run the website (analytics, customer support tools)

All third parties are bound to keep your information confidential and secure.

4. Data Security

GenericMart implements strict security measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to:

  • Enhance your shopping experience

  • Analyze site traffic and usage

  • Remember your preferences

You can manage or disable cookies through your browser settings, but this may affect your user experience on our website.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw your consent for us to use your data

  • Opt-out of marketing communications at any time

To exercise any of these rights, you can reach out to us through the Contact Us page on GenericMart.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page with a revised effective date.

By using GenericMart, you agree to the collection and use of information in accordance with this Privacy Policy.